Without an eCommerce platform, the retailer struggled with declining in-store sales and a restricted customer base limited to their physical store’s location.
To address these issues, we created a user-friendly eCommerce website with secure payment options, high-quality images, and detailed product descriptions. We complemented the launch with SEO, social media marketing, and email campaigns. To enhance customer experience, we added chat support and a review system.
The introduction of the eCommerce platform led to a 40% increase in overall sales within six months. The retailer’s customer reach expanded significantly, attracting orders from various regions beyond their local area. Enhanced online visibility and improved customer engagement contributed to higher satisfaction and repeat purchases.